Monday, October 26, 2009

Will Let You Know

After months of waiting for an interview call, my laid off friend finally landed up for one, with a reputed IT Services company in India - for a position and job profile that seemed to be an exact match for his credentials.

Post an hours discussion with the interviewer which apparently went extremely well they duo also talked about the compensation and the new job profile. The session concluded with the interviewer assuring him that he would receive a final call within the next two days.

Promptly my friendly mailed a Thank You letter within hours of the interview. After waiting for the 2 longest days of his life, he had not heard from the company yet. Worried over the sudden silence, he posted another e mailer to the HR early next day - only get a one line response

"Will let you know"

While one can argue that this might just be a one off response from an insensitive HR guy or more seriously a reflection of the attitude that certain HR folks carry against those laid off . Whatever the case, it is indeed a sad state of affairs considering the great bloodshed that's taking place in the job market today.

It might be apt for HR folks fortunate to be on duty to observe that research studies ( by DDI ) have clearly shown that candidates who have had a bad ( or cold) interview experience could easily put off other potentials and impact your company image as a preferred employer. Its a typical case when the interviewer fails the interview!

Read the DDI report here on " Are You Failing the Interview?"

Would be great to know readers experience as well!

3 comments:

  1. It is unfortunate that the company responded with that reply only (i.e. with no other context about timing, the process, etc.) Either it is a company that lacks a savvy approach to recruiting, or your friend should focus his job search efforts elsewhere (said another way, I'd take the 'will let you know' comment as a decline).

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  2. Girish, thanks for raising the discussion. I've had the priviledge to work as an external recruiter (contingency & retained) as well as internal senior corporate recruiter. I think whether a person is directly or indirectly representing a company, professional courtesy calls for a more professional response than "will let you know." It also is critical to maintaining the integrity of the interview process and the reputation of the company

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  3. Thanks Lynda and Rose.

    In my experience I have often seen this become a practice among HR folks - to delay(or deny) information to candidates - who are left to wonder if its a "Yes" or a "No" or that a "decision is yet to be arrived at".

    I think candidates would rather prefer "No" for an answer rather than been made to wait indefinitely! Or is it that HR folks should refrain from tarnishing their image as the humane side of the organization and as those who would never deliver bad news?

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